Shipping policy

Our delivery times to you vary between 7 – 10 working days for most products. Though many of our products are personalized or made-to-order, so production times may differ between products. Please check the product page for an estimated processing time.

Business days do not include Saturday or Sunday, and these estimates do not include weekend delivery.

If you have ordered many products with different processing times, please consider the longest lead time, to reduce packaging and keep our environmental impact lower. We will ship your entire order as one package.

For express deliveries at an extra charge, please reach out to our customer care.

Please do note, Incorrect mobile numbers, pin codes, and addresses cannot be updated once goods have shipped, and the product would be delayed in reaching you as they would first be returned to our warehouses and then re-shipped to you.

The Baby Cocoon will always try its level best to get you your parcels before time – however, unprecedented delays due to Govt restrictions, Rains, Floods, and any beyond our control situations would require your patience while we work to get your goods to you.

Once your order has shipped, you will receive a tracking number via email to monitor your delivery.

Contact Us
Mail us: Care@thebabycocoon.in

Our customer experience team will get back to you within 36 hours. We completely understand some requests are time-sensitive, but we answer all emails in the order that they were received. Know that you're in good hands; we care deeply about our community and will make sure you are taken care of – no matter what!

For any grievances, you can contact our Grievance Officer at  call 9811589778.